Our  FAQ answers many of the commonly asked questions from our customers. If you do not find the answer you are looking for, please contact Customer Service at  1-800-537-8233  or use the  Contact Us  link.

FAQ

How do I return an item from my order?
Please view our section regarding returns in  Warranty & Return Policy.

How long will it take for a refund to show on my credit card account when I return an item?
Please view our section regarding payment methods in  Warranty & Return Policy.

Who do I contact with questions about my order?
For questions related to products you see on Shop.Deere.Com/ca, instructions on how to place an order, or questions regarding an outstanding order, please use the  Contact Us link.

Does Shop.Deere.com/ca ship outside of Canada?
Not at this time. Please view our section regarding shipping destinations in  Shipping Information.

Can I have an order shipped to a P.O. Box?
Not at this time.

Do you have a printed catalog or literature?
Unfortunately, we do not have a printed catalog. If you are searching for an item or have any questions please contact customer service 8:00am - 8:00pm ET, Monday through Friday via phone at 1-800-537-8233  or use the  Contact Us  link.

I am looking for a specific part or product not shown in your online store. Can you tell me where I can find it?
Currently, Shop.Deere.com/ca carries the most commonly purchased maintenance & repair parts for John Deere Equipment. If you are looking for a part that is not available on Shop.Deere.com/ca, please utilize John Deere Parts Catalog or contact your dealer.